About Me
Gloria Murillo
Product Manager with a UX foundation,
turning ambiguity into clear decisions.
My path started in UX and accessibility, where I learned to see where products quietly fail people. Over 20 years, that turned into a product practice centered on problem decomposition, visible tradeoffs, and designs that hold up under real use.
At Ford, I built StoryJam, a collaboration tool that redesigned interaction mechanics to protect independent judgment in group decisions. It shipped and held up across distributed teams. I also built internal AI tools for research synthesis and voice-assistant prototyping, applying guardrails for fairness, privacy, and hallucination risk.
Now I'm exploring where AI helps and where it doesn't — through small pilots: a voice posing coach that revealed where real-time AI breaks down, and a meal planner designed around safety constraints for families with sensory-sensitive children.
The case studies on this site show how I think: what I built, what I chose not to build, and why.
What I Bring
Problem decomposition
I break problems apart before reaching for solutions. Most product failures come from solving the wrong problem well.
Restraint as strategy
I treat what not to build as a first-class decision. Products fail when they automate what should stay transparent or optimize what should stay stable.
Designs that survive reality
I build for durability — systems that hold up under imperfect use, mixed incentives, and organizational friction.
Currently Seeking
Product roles where I can work closely with engineering and design to build custom software — including AI when it's the right tool.